Terms and Conditions

Welcome to iRenew.shop ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, payment details (processed securely via third-party processors like PayPal or Stripe).

• Device & Usage Data: IP address, browser type, pages visited, and interactions with our website (via cookies and analytics tools like Google Analytics).

• Second-Hand Phone Details: If you trade in or sell a used phone, we may collect device information (IMEI, model, condition) for verification.

2. How We Use Your Information

We use your data to:

• Process orders and deliver products.

• Communicate about transactions, offers, and customer support.

• Improve our website and services.

• Prevent fraud and comply with legal obligations.

3. Sharing of Information

We do not sell your personal data but may share it with:

• Payment processors to complete transactions.

• Shipping providers (e.g., FedEx, DHL) for delivery.

• Legal authorities if required by law.

4. Cookies & Tracking Technologies

We use cookies to enhance user experience. You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We implement security measures (SSL encryption, secure payment gateways) to protect your data. However, no online method is 100% secure.

6. Your Rights

Depending on your location (e.g., GDPR for EU users), you may:

• Access, correct, or delete your data.

• Opt out of marketing emails.

• Request data portability.
  Contact us at hello@irenewmobile.my to exercise these rights.

7. Third-Party Links

Our website may link to external sites (e.g., manufacturers). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy periodically. Check the "Last Updated" date for revisions.

9. Contact Us

For questions about this Privacy Policy, contact:
iRenew Mobile Sdn Bhd
Email: hello@irenewmobile.my
Address: 43, Jln Sulaiman, 43000 Kajang